Day 6 -19th July
*Day6-19th July*
Mooshir and Vimal went to the RTO (Regional Transport Office) at Wadala to
meet an official who was not available. So they interviewed another rickshaw
driver who was there to get his passing done, which is done annually. Anil
Sharma wanted to be junior artist in Bollywood but ended-up driving
autorickshaws for the last 15 years.
*Top Insights*
- Most of the drivers don't know to write English, while the forms are
in English
- As the autorickshaws are open vehicles theft of fixtures are common
- Traffic Police bully and fine drivers that are not from the same
area
- Lack of small change results in the driver loosing a few bucks
Saikat, Uttaran and John went to Victoria Terminus and Church Gate
stations. They first met a passenger who regularly (twice a week) travels by
taxi to and from the railway station. We also met two students who had come
to Bombay for the first time and had some interesting experiences to share.
*Top Insights*
- Only gets into a metered cab
- Takes a cab rather than a bus for the luggage
- They trust the meter and not the driver
- The passenger may not be aware of being cheated when new to the
place
- First timer have a need to know routes and destinations
Susheel and Shahid interviewed a passenger who uses a group of known taxi
drivers to take only his goods to his stationary shop. A lot of trust is
built between the driver and the passenger in this case as there is no one
who goes with the goods and the driver delivers the goods right at his shop.
*Top Insights*
Regular passengers and taxi drivers develop lot of trust between them
Taxi drivers can get some extra fare while taking co-passengers
A long journey can be boring for the passenger
Drivers tend to take advantage of the passenger's predicament
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