Friday, July 22, 2005

Day 6 -19th July


Day 6 -19th July, originally uploaded by fourfirefoxes.

*Day6-19th July*



Mooshir and Vimal went to the RTO (Regional Transport Office) at Wadala to

meet an official who was not available. So they interviewed another rickshaw

driver who was there to get his passing done, which is done annually. Anil

Sharma wanted to be junior artist in Bollywood but ended-up driving

autorickshaws for the last 15 years.



*Top Insights*



- Most of the drivers don't know to write English, while the forms are

in English

- As the autorickshaws are open vehicles theft of fixtures are common

- Traffic Police bully and fine drivers that are not from the same

area

- Lack of small change results in the driver loosing a few bucks



Saikat, Uttaran and John went to Victoria Terminus and Church Gate

stations. They first met a passenger who regularly (twice a week) travels by

taxi to and from the railway station. We also met two students who had come

to Bombay for the first time and had some interesting experiences to share.



*Top Insights*



- Only gets into a metered cab

- Takes a cab rather than a bus for the luggage

- They trust the meter and not the driver

- The passenger may not be aware of being cheated when new to the

place

- First timer have a need to know routes and destinations



Susheel and Shahid interviewed a passenger who uses a group of known taxi

drivers to take only his goods to his stationary shop. A lot of trust is

built between the driver and the passenger in this case as there is no one

who goes with the goods and the driver delivers the goods right at his shop.



*Top Insights*



Regular passengers and taxi drivers develop lot of trust between them



Taxi drivers can get some extra fare while taking co-passengers



A long journey can be boring for the passenger



Drivers tend to take advantage of the passenger's predicament

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